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GSX Monitor & Analyzer for Lync

GSX Monitor & Analyzer for Lync

Monitor, report and alert on the components and services that really matter when using Microsoft Lync Web Conferencing Services. Keep your Microsoft Lync under control with GSX Solutions by monitoring server status as well as the services delivered to business lines. GSX Monitor & Analyzer for Lync streamlines communication by delivering the critical information you need to proactively manage Lync and avoid any system outages.

You can enhance system performance, reduce costs and improve your organization’s productivity by keeping your unified communications platforms up and running thanks to GSX Robot User. GSX Monitor & Analyzer simulates the entire workflow done by a Lync end-user during day-to-day activities.

With GSX Monitor & Analyzer, you ensure end-user satisfaction and drive adoption by constantly simulating users, alerting for performance and latency issues.

Features

Powerful consolidated dashboard: Single platform keeps your unified communications up and running. GSX provides a real-time monitoring console for Microsoft platforms, including Lync.

Lync system monitoring capabilities: Testing PowerShell Connection, Windows services and processes, performance counters and potential disk outages.

Delivering to service level agreements: GSX is smart about cause-and-effect between input factors (KPIs) and the required outcomes.

Advanced synthetic transactions through powerful end-user scenarios: With GSX Robot User you can simulate critical end-users’ daily tasks and check the availability of Lync connectivity by frequently controlling the execution time threshold.

Proactive notifications: Detect any peak of charge or latency issues and be instantly alerted. Set up predefined thresholds on performance and anticipate potential outages before they impact the business line.

Troubleshoot quality of service issue: Retrieve the performance counters you need to troubleshoot the quality of service you deliver to your users with valuable statistics.

Front-end services management: Test every critical service by the front-end server and check the latency on user authentication, address book services access, presence service, number of connected users, etc.

Supervision tools integration: Instantly integrate GSX Monitor’s capabilities straight into your SCOM administration tab

Lync Edge Server Monitoring: Get the status on the health of the Edge server while being alerted to any abnormal activities, such as authentication failures, allocation failures, bad requests, sends timed out, average message processing, and more.

Lync Mediation Server Monitoring: Obtain key health indicators to anticipate any interruption for the end-users, such as total failed calls, media connectivity check failure, load call failure index, and more.

Lync Web conference services tests: GSX constantly checks if your users are able to use Web conferencing by actually creating the conference, activating its features and calculating the operation’s latency.

Instant messaging services monitoring: Test the connection from your tablet or cell phone between two or more users.

VoIP services monitoring: Test the Lync server’s commutation ability. GSX tests if a user can use Lync to call an external number through the PSTN, peer-to-peer Call and VoIP call through Lync.

Consolidated real-time reports: GSX collects performance counters to check each server’s health for troubleshooting improvement.

Trends and forecast automated reports: Reports are generated for every statistic with user friendly interfaces and fast configurations and templates.

Benefits

User-centered approach: GSX acts as a robot user that is using the Lync server as a real user would processing some regular scenario tests to keep your business communications up and running.

Single platform: GSX keeps your unified communications up and running. Manage Lync, Exchange and SharePoint from the same agentless real-time monitoring dashboard.

Real insight: GSX provides real insight into the quality of service delivered to your end-user and increases business line acceptance.

Easy troubleshooting: GSX collects the performance counters that help you troubleshoot quality of service.

Avoid costly outages: GSX proactively monitors the services availability of your Lync deployment.

Anticipate potential business line performance slowdowns: GSX gives accurate metrics of the quality of the delivered services.

Reduce costs and improve organization’s productivity: GSX helps you keep your unified communications platforms up and running.

Ensure end-user business continuity: GSX delivers better control in service delivery of your applications.

Ensure end-user satisfaction: GSX drives adoption by constantly simulating users, and alerting for performance and latency issues.

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GSX GROUP Business Software (GBS) panagenda midpoints Crossware

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