As we become more reliant on collaborative working techniques and real time services demand, monitoring is essential to safeguarding the integrity of the services you supply to your user groups. Pro-active management via alerting on thresholds, predicting trends, tracking your KPI’s and managing your SLA’s is now key to the smooth running of a successful and fast moving business.
The Importance of Monitoring
- Working with leading providers of monitoring and management solutions for Lotus/Domino™, Microsoft Exchange™, Microsoft SharePoint™, Sametime™, Quickr™, Traveler™, BES™ and URLs
- Ability to control all collaborative technologies and more from the same console
- Utilisation of 15 years’ experience in developing solutions for administrators and IT Management
- No code on servers, user experience latencies, services response times
- Global presence and customer base with follow the sun maintenance, support & training
- Enterprise Class availability monitoring, multi-functional alerting, automatic reporting, ITIL compliant SLA management